Legal

Wholesale Terms & Conditions

These terms govern the supply of goods by HJ CORPN LIMITED to its trade customers.

HJ CORPN LIMITED
Company Number: 14667306  ·  VAT Number: GB435421907
Registered Office: Egerton Business Centre, The Old Mill House, Deakins Business Park, Bolton, BL7 9RP

Last updated: 8 July 2026  ·  Version 1.0

1. Interpretation & Definitions

1.1 In these terms: "Supplier", "we", "us" means HJ CORPN LIMITED (Company No. 14667306), registered at Egerton Business Centre, The Old Mill House, Deakins Business Park, Bolton, BL7 9RP. "Customer", "you" means the business or professional person that places an Order. "Goods" means the products we agree to supply. "Order" means any request for Goods placed by you by any means. "Contract" means the agreement between us for the sale and purchase of Goods incorporating these terms.

1.2 These terms apply to business customers only. We do not sell to consumers, and consumer-protection rights (including the Consumer Rights Act 2015) do not apply.

1.3 A reference to a statute or statutory provision includes any amendment or re-enactment of it. Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation". "Writing" includes email and electronic messaging.

2. Basis of Contract

2.1 These terms apply to and form part of every Contract between us and you, to the exclusion of any other terms you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2 An Order constitutes an offer by you to purchase Goods in accordance with these terms. No Order is accepted, and no Contract is formed, until we confirm the Order in writing or (if earlier) dispatch the Goods, at which point the Contract comes into existence.

2.3 Any samples, descriptions, images or advertising are issued only to give an approximate idea of the Goods and do not form part of the Contract.

2.4 Quotations are not offers and are valid for 30 days unless stated otherwise, provided we have not withdrawn them.

3. Placing Orders

3.1 Orders may be placed by email, WhatsApp, telephone or through our website. Orders placed by any of these methods are legally binding on you once accepted by us under clause 2.2.

3.2 You are responsible for the accuracy of every Order and for giving us any information we need to fulfil it. A person placing an Order on your behalf is deemed authorised to bind you.

3.3 Where an Order is placed by telephone or voice message, our written record of that Order is conclusive evidence of its contents in the absence of manifest error.

3.4 You may not cancel or amend an Order once accepted without our written agreement, which we may make conditional on payment of costs we have already incurred.

4. Acceptance, Inspection & Reporting

4.1 You must inspect the Goods immediately on delivery.

4.2 Any shortage, damage in transit, or supply of incorrect items must be reported to us in writing within 24 hours of delivery, with supporting evidence (including photographs where relevant).

4.3 If you do not report a matter within the 24-hour period in clause 4.2, the Goods are deemed accepted and delivered in full and in good condition, and we will have no liability for that matter.

4.4 Latent defects that could not reasonably have been discovered on immediate inspection must be reported promptly, and in any event within 3 days of the date the defect became or ought to have become apparent.

5. Prices & Quotations

5.1 Prices are those in force at the date we accept your Order and are exclusive of VAT and delivery unless stated otherwise. VAT is charged at the prevailing rate.

5.2 We may correct manifest pricing or typographical errors at any time before delivery, and may adjust prices to reflect increases in our costs (including currency, duty, carriage or supplier prices) arising before delivery.

5.3 Prices agreed for one Order do not set a precedent for future Orders.

6. Payment

6.1 Unless we have agreed a credit account in writing, payment is due in full in cleared funds before dispatch. Where a credit account is in place, payment is due within the agreed period from the date of our invoice. Time for payment is of the essence.

6.2 You must pay all sums due in full without any deduction, withholding, set-off or counterclaim, except as required by law.

6.3 You may not withhold or delay payment of any invoice because of a dispute, query or claim relating to that or any other invoice, Order or matter. Any such dispute must be raised and resolved separately, and does not affect your obligation to pay in full and on time.

6.4 All payments must be made to the bank account we nominate in writing. We are not responsible for payments made to any other account.

6.5 If your creditworthiness deteriorates, or you fail to pay any sum when due, we may suspend supply, require payment in advance, or withdraw credit terms.

7. Retention of Title

7.1 Risk in the Goods passes to you on delivery. Legal and beneficial title in the Goods does not pass to you until we have received payment in full (in cleared funds) of all sums owed by you to us on any account.

7.2 Until title passes you must: (a) hold the Goods as our fiduciary bailee; (b) store them separately and in a way that they remain readily identifiable as our property; (c) not remove, deface or obscure any identifying mark; and (d) keep them insured and in satisfactory condition.

7.3 You may resell or use the Goods in the ordinary course of business before title passes, but if you do so before payment you hold the proceeds on trust for us and must account to us for them.

7.4 Your right to possession ends immediately if you fail to pay when due, become insolvent, or take any step toward insolvency. At any time thereafter we may enter any premises where the Goods are stored to inspect or recover them, and you grant us an irrevocable licence to do so.

8. Delivery

8.1 Delivery dates are estimates only and time of delivery is not of the essence. We are not liable for any delay in delivery caused by circumstances beyond our reasonable control or by your failure to provide adequate instructions.

8.2 Delivery is completed when the Goods are unloaded at the address you specify, or collected by you or your carrier.

8.3 We may deliver by instalments. A defect in one instalment does not entitle you to treat the Contract as a whole as repudiated.

8.4 If you fail to take or accept delivery, we may store the Goods at your cost and risk, or resell them, and recover any resulting loss from you.

9. Cold Chain & Storage

9.1 Where Goods are temperature-sensitive, we take reasonable care to maintain the cold chain up to the point of delivery.

9.2 Responsibility for correct storage and handling of the Goods (including maintaining any required temperature or cold chain) transfers to you on delivery. We are not liable for any deterioration, loss of efficacy or damage caused by improper storage, handling, transport or use of the Goods after delivery.

9.3 You are responsible for ensuring that any onward transport or storage arranged by you meets the manufacturer's requirements and all applicable law.

10. Medical Products, Returns & Refunds

10.1 Because the Goods are medical, pharmaceutical or aesthetic products, and for reasons of safety, hygiene and regulatory compliance, Goods may not be returned once delivered.

10.2 We will only accept a return or provide a replacement, credit or refund where: (a) the Goods have a genuine manufacturer defect; (b) we supplied incorrect goods; or (c) we are required to do so by law.

10.3 Any accepted return must be authorised by us in advance, and the Goods must be unopened, unused, in their original packaging, within date, and demonstrably stored correctly since delivery.

10.4 We will not accept returns of Goods that have been opened, part-used, are out of date, or where the cold chain or storage conditions cannot be verified.

11. Product Quality & Warranties

11.1 We warrant that, on delivery, the Goods will conform in all material respects to their description and be free from material defects in materials.

11.2 This warranty does not apply where the defect arises from: fair wear and tear; improper storage, handling or use after delivery; failure to follow instructions; or alteration of the Goods without our consent.

11.3 If valid notice of a defect is given under clause 4, our sole obligation, at our option, is to replace the affected Goods or refund their price. Except as expressly set out in these terms, all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent permitted by law.

12. Regulatory & Professional Compliance

12.1 You warrant that you are lawfully entitled to purchase, hold, use and (where applicable) resell or administer the Goods, and that you hold all necessary registrations, licences, qualifications and insurance.

12.2 You are solely responsible for the clinical assessment, suitability, administration and use of the Goods, and for compliance with all applicable regulatory requirements (including those of the MHRA and relevant professional bodies).

12.3 Where any Goods require a prescription or professional registration, you warrant that these are in place, and you will indemnify us against any loss arising from a breach of this clause 12.

13. Limitation of Liability

13.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be limited.

13.2 Subject to clause 13.1, we are not liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, loss of business, loss of goodwill, depletion of goodwill, or any indirect or consequential loss.

13.3 Subject to clause 13.1, our total liability arising under or in connection with a Contract is limited to the price paid for the Goods giving rise to the claim.

14. Late Payment, Interest & Recovery Costs

14.1 If any sum is not paid when due, then without limiting our other rights the provisions of the Late Payment of Commercial Debts (Interest) Act 1998 apply where appropriate.

14.2 Overdue sums bear interest from the due date until payment, at the statutory rate under that Act (or, if we elect, at 4% per year above the Bank of England base rate), accruing daily and compounding monthly.

14.3 You must also pay our reasonable recovery and debt-collection costs, including the fixed sum payable under the 1998 Act and all further costs (including legal fees, agency fees and court costs) reasonably incurred in recovering the debt.

15. Credit Accounts & Personal Guarantee

15.1 Credit accounts are granted at our discretion, subject to satisfactory references and checks, and may be varied, suspended or withdrawn at any time.

15.2 You must notify us promptly of any change to your company details, ownership, or financial position that may affect your ability to pay.

15.3 As a condition of granting or increasing a credit limit (particularly for larger accounts), we may require a personal guarantee from a director or owner of the Customer. Where given, the guarantor guarantees payment of all sums owed by the Customer and indemnifies us against loss arising from non-payment.

16. Confidentiality & Data Protection

16.1 Each party keeps confidential the other's confidential information and uses it only to perform the Contract.

16.2 We process personal data in accordance with the UK GDPR and the Data Protection Act 2018, as described in our Privacy Policy.

16.3 You consent to us carrying out credit and identity checks and, where relevant, sharing payment-performance information with credit reference and debt-recovery agencies.

17. Termination & Suspension

17.1 We may suspend supply or terminate a Contract with immediate effect by written notice if you: (a) commit a material breach and fail to remedy it within 7 days of notice; (b) fail to pay any sum when due; or (c) become insolvent or take any step toward insolvency.

17.2 On termination, all sums owed to us become immediately due, and clauses intended to survive termination (including 6, 7, 13, 14, 16, 19 and 21) continue in force.

18. Force Majeure

18.1 We are not in breach or liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, epidemic or pandemic, strikes, supply or manufacturing failures, transport disruption, import/export restrictions, or the acts of any government or regulator. If such an event continues for more than 8 weeks, either party may terminate the affected Contract by written notice.

19. Entire Agreement

19.1 These terms, together with our written Order confirmation, constitute the entire agreement between us. WhatsApp messages, telephone conversations and emails do not vary or override these Terms unless we expressly agree the variation in writing and identify it as a variation to these Terms.

19.2 You acknowledge that you do not rely on any statement, representation or assurance that is not set out in these terms. Nothing in this clause limits liability for fraud.

20. General

20.1 Assignment. You may not assign or transfer your rights or obligations without our written consent. We may assign or subcontract freely.

20.2 Variation. We may update these terms from time to time; the version in force at the date of your Order applies. No other variation is effective unless agreed in writing under clause 19.1.

20.3 Waiver. A failure or delay in exercising a right is not a waiver of it.

20.4 Severance. If any provision is or becomes invalid, the remaining provisions continue in force.

20.5 Notices. Notices must be in writing and sent to the email or registered address of the relevant party.

20.6 Third parties. A person who is not a party to the Contract has no rights under the Contracts (Rights of Third Parties) Act 1999.

21. Governing Law & Jurisdiction

21.1 These terms and any dispute arising out of or in connection with them (including non-contractual disputes) are governed by the law of England & Wales.

21.2 The courts of England & Wales have exclusive jurisdiction to settle any such dispute.

© HJ CORPN LIMITED. Company No. 14667306. VAT GB435421907. All rights reserved.